Refund policy

Returns and Refunds

Our happiness guarantee
If you don't love your first Oat Cult box, email us at hello@oatcult.com within 30 days of delivery and we'll refund it in full. No need to send anything back. This applies to your first order only, one per customer.

Damaged, faulty or incorrect orders
Please check your order when it arrives. If anything is damaged, faulty or not what you ordered, email hello@oatcult.com with a photo and your order number, and we'll put it right with a replacement or a refund.

Returns
Because our products are food, we don't accept returns. If you'd like to cancel an order before it ships, email us and we'll cancel it and refund you in full.

Subscriptions
You can skip, pause or cancel your subscription at any time from your account.

Refunds
Approved refunds go back to your original payment method within 10 business days. Your bank may take a few extra days to show it. If it's been more than 15 business days since we approved your refund, please get in touch at hello@oatcult.com.

Your statutory rights are not affected.